Legal Disclaimer

General
  • 1. The following terms and conditions stated in this legal disclaimer (the “Legal Disclaimer”) govern the use of Les Marionnettes website (the “Website”). By accessing the Website, you accept and agree to the terms and conditions of the Legal Disclaimer.
  • 2. If any of these terms and conditions should be determined to be void, invalid or otherwise unenforceable, such conditions shall be deemed deleted and the remaining conditions shall remain and continue to be valid, binding and enforceable.
Website Use
  • 3. Our Website provides information about our puppet shows, workshops, events and other related services.
  • 4. The content of the Website is for your general information and use only. It is subject to change without notice. While we endeavour to keep the Website and the Legal Disclaimer correct and updated, we make no representations or warranties of any kind, whether expressed or implied:
    • a. about the completeness, accuracy, reliability, contemporaneity, suitability, or availability with respect to the contents of the Website,
    • b. about the non-infringement, title, merchantability or fitness for any particular purpose of the contents of the Website, or
    • c. that the contents available through the Website or any functions associated with the Website will be uninterrupted or error-free or that defects will be corrected or that the Website and its server is and will be free of all viruses or other harmful elements.
  • 5. Your use of any information or materials on the Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through the Website meet your specific requirements.
Intellectual Property
  • 6. The content on the Website, including without limitation, text, images, graphics, logos and software (the “Content”), are owned by or licensed to us, subject to copyright and other intellectual property rights under applicable law.
  • 7. Content on the Website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without our prior written consent.
  • 8. We reserve all rights not expressly granted in and to the Website and the Content.
  • 9. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Website or our services, provided by you to us, are non-confidential and shall become our sole property.
  • 10. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein.
  • 11. You must not use the name or trademarks or logo or graphics of Les Marionnettes in any advertisement or public announcement or any form of information or documents or records or communication (whether verbal or written or electronic or otherwise) without our prior written consent.
Privacy
  • 12. When you browse with our Website, receive any of our services or otherwise interact with us, we may collect personal information that you voluntarily provide, including but not limited to names, email addresses, phone number. The information you provide is used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
  • 13. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.
  • 14. Your personal data may be transferred to, stored, and processed in a country that is different from your country of residence or our country of incorporation. In any case we have put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your data is adequately protected.
Links to Other Websites
  • 15. This Website may provide links to other third-party websites not within our control. This Legal Disclaimer applies only to this Website, and not to the collection and use of personal data by any third party via any website to which there are links on this Website.
  • 16. In addition, the existence of such a link does not in any way indicate that we endorse or otherwise support the third-party website or any material contained within that third-party website.
  • 17. Please note the following:
    • No Control: We do not control, monitor, or assume responsibility for the content, privacy practices, or security of any third-party sites.
    • No Endorsement: The inclusion of links to third-party sites does not imply any endorsement or recommendation of those sites or their content.
    • Liability: We are not liable for any damages or losses arising from your use of or reliance on third-party sites or resources.
    • User Responsibility: You are responsible for reviewing and complying with the terms of service, privacy policies, and other policies of any third-party sites you visit.
No Warranties
  • 18. We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on the Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Limitation of Liability
  • 19. In no event shall Les Marionnettes or its respective officers, directors, employees, agents, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; or (c) any errors or omissions in any content or information.
Changes to Terms
  • 20. We expressly reserve the right to make changes to the Legal Disclaimer, the Website and its contents at any time without prior notice. Changes to the Legal Disclaimer or to the Website content are effective immediately upon posting of the amended text, content or other information on this Website.
Governing Law
  • 21. This Legal Disclaimer and any obligations arising out of or in connection with it shall be governed by and construed in accordance with the relevant laws of the United Arab Emirates. Any dispute arising out of or in connection with this Legal Disclaimer shall be subject to the exclusive jurisdiction of the Dubai Courts.
Contact Us

Terms and Conditions

Ticket Purchases and Bookings
  • 1. Tickets for the shows can be purchased through this Website or at Les Marionnettes theatre subject to the following terms and conditions.
  • 2. All ticket purchases for shows and events are subject to availability and our current pricing.
  • 3. Tickets are only valid for the specific date, time and show.
  • 4. Subject to applicable laws, Les Marionnettes reserves the right to change the ticket prices.
Ticket Refund and Cancellation Policy
  • 5. Refunds are available for tickets canceled at least 12 hours before the scheduled show. Full refunds will be issued for eligible cancellations. Processing fees may apply and are non-refundable.
  • 6. Cancellations or changes made to bookings less than 12 hours prior to the scheduled shows are not eligible for refunds.
  • 7. Some tickets, such as those purchased as part of a special promotion or for special events, may be non-refundable. Details will be specified at the time of purchase.
  • 8. If a show is canceled by Les Marionnettes, a full refund will be issued to all ticket holders.
  • 9. To request a refund, please call 56 244 4470 or email info@lesmarionnettes.net.
Shows
  • 10. There are no assigned seats. Seat selection is on first-come, first-served basis. The first 3 rows are reserved for small children.
  • 11. Shows start on the time specified on our Website or on your ticket. We will not wait for anyone to start the show. Please arrive at least ten minutes before the show.
  • 12. Please try to vacate the theatre within 10 minutes of the end of the show as we have to prepare for the next show.
  • 13. Every effort will be made to hold shows on schedule, but sometimes show times may change or shows may be cancelled due to circumstances beyond our control. Please always check the online schedule for the most up-to-date schedule.
  • 14. You acknowledge and agree that any type of recording or transmission of any live puppet shows is prohibited without our prior written consent. You are permitted to record and post lawful, non-offensive content related to your attendance of the shows.
  • 15. Food and beverages purchased outside Les Marionnettes are not permitted into Les Marionnettes.
  • 16. Guests are required to keep the premises of Les Marionnettes clean.
Supervision
  • 17. Children must be supervised by a responsible adult (parent or guardian) at all times at Les Marionnettes.
  • 18. To ensure the safety of all our guests, a CCTV system has been installed to conduct surveillance 24-hours a day.
Liability
  • 19. Les Marionnettes will not be held liable for any lost, stolen or damaged personal items that have been left unattended. Personal items should not be left unattended.
  • 20. Les Marionnettes will not be held liable for any injury, loss or damage.

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